Why host a Webinar or Teleseminar?

From the day the first caveman tried to convince his cohorts how great saber-tooth tiger tasted once it had been cooked over a fire, humans have been “selling” their ideas to each other. The practice of sharing with and educating others hasn’t changed. We just have a whole lot more options when it comes to choosing the medium these days.

webinar vs teleseminar 300x300 Why host a Webinar or Teleseminar?With the ready availability of low-cost (or no-cost) long-distance service and conference call lines, Webinars and/or Teleseminars have become increasingly popular.

Instead of spending thousands of dollars traveling to give an in-person presentation, you can meet your customers and prospects right where they are – online in their own office. Sometimes this is a better option when you look at logistics.

Webinars and Teleseminars are becoming intermingled as to their meaning. Typically, Telesminars are audio only, you will be listening on the phone (on online via Skype) whereas a Webinar can be a combination of audio (phone) and the Internet, or online only.

Essentially they are a platform online where you can connect yourself via phone or the Internet to ‘meet’ people. You talk via the phone or computer mic and the systems allow you to speak with your audience, they can see your screen and follow a presentation – or as I do – follow you online and you train and show them via the Internet exactly what you mean! A Teleseminar tends to reference a platform where there is no video or screen sharing as webinar will almost always have the host sharing a PowerPoint or other items via desktop screen viewing.

What can you do on a webinar?

  • Introduce new products
  • Get known in a new market — and get to know that market in turn
  • Explain how a product or service works
  • Interview experts and share their knowledge with your audience
  • Answer questions about your area of expertise
  • Teach and lead by example – allowing the audience to see everything you are recommending

In addition, teleseminars can help you do the following:

  • Sell more. By presenting a sales presentation over the phone, you offer much more interactivity and a stronger personal connection than you can through a website or direct mail piece.
  • Create products. The calls themselves can be turned into products or classes.  You can sell access to your live events, or you can record them and sell them later as CDs or audio downloads.  And that’s just for starters.
  • Get to know your audience. Being able to interact with your audience in real time allows an unprecedented level of market research, right in the moment.
  • Establish yourself. If you interview experts in your area, you will quickly be seen as an expert by association.
  • Build your list. Webinars are popular ways to introduce yourself to a new market. It’s easy to invite people to your free events — and as they sign up, they become part of your list.
  • Create trust. Trust is crucial when you want to do business online.  And one of the best ways to build trust with your audience is to interact with them directly. As they hear your voice live on the call — and as they ask questions and get answers right then and there — you become “real” to them and they’ll be able to bond with you.  This is something that’s much harder to accomplish through sales letters and emails.

But what about skills?  Don’t you have to have some kind of “skill” to host a webinar or teleseminar? Stop wondering! If you have enough experience to start a business, you have enough experience to produce and host a teleseminar. You may need assistance but it is possible.

If you have been looking at ways to expand… maybe this type of experience would be something that could benefit your business. There are all sorts of systems out there and many with a free trial period – maybe it’s time you tried something new!

Think about the different things you can do if you could have a ‘presentation’ or do a ‘live session’ with an audience. Technology has made the possibilities quite endless.

 

 

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What is it About You??

 What is it About You??The ‘About’ page on a website … a very familiar page on any website but one of high importance when it comes to having a service based business. Believe it or not this page can help make or break your connection to visitors on your site, especially if you are a solopreneur.

One of the services I provide is a Social-Web Assessment. I sit down (albeit virtually) with clients as we go over their online presence and look at everything from their website to their email list, blog and then their social media channels. Each piece plays a big part in how people view your business online and what they can learn about you and how you can help them. The parts need to send a clear picture, after all, visitors clicked on your website primarily because they had a problem they felt you could solve… in order to move forward they will need to feel like they can trust you to fix up their problems.

Getting to know you is important. In the online world and the global marketplace – being able to glean as much information as possible about the person we are considering to do business with is very important. What a visitor sees on your website will move you a step forward or backward in their decision making and purchasing process.

Having an effective About page is key to making sure everyone understands who you are and what you do and more importantly, what you can help them with.

Just think back to a time when you were searching online and came to a site you felt was worth investigating, then when you click the about page you didn’t even see a name of this person who has a service you are interested in. Will you move ahead? Possibly, but a few shades of doubt have entered your mind by now and you may move on to another website.

How to check and fix your About Page?

  1. Look at your own about page on your website.
  2. Read it as someone who has no idea who you are – will the visitor know who this person is – the one offering the service? You?
  3. If your identity is in question, I suggest you make some updates. Once you have updated it, ask a friend to review and see if they get the message.

As a solopreneur and someone offering a service – you need to build the Know, Like, Trust factor – and if a website visitor can’t even learn your name from the About page – there is no Know, no Like and far from any Trust.

Be proud of who you are and make certain people can learn about you when they visit your website.

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How Teleseminars can Boost your Business

teleseminars 101 300x300 How Teleseminars can Boost your BusinessPeople have been selling their ideas to others for years… Sometimes it seems we are inundated with sales pitches all day long on social media, in our inbox and while surfing the web – but take one look at TV or radio commercials – which haven’t really changed a ton in the past few years, and you realize – the online world has just caught up with other methods of selling.

Social media has opened up a new world where customers can talk direct with companies as they make their buying decisions, but the reality is web site sales pages are similar to infomercials, tweets and facebook posts are like 15 second commercials. It is all just a change in the method of delivery and the amount of options available with which to deliver our information.

Communication methods and costs have changed greatly as well – low-cost long-distance service and conference call lines have made teleseminars a more popular method to deliver presentations. Instead of spending thousands of dollars traveling to give an in-person presentation, you can meet your customers and prospects right where they are, without even having to leave your home or office.


What can you do on a teleseminar?

  • Introduce new products.
  • Get known in a new market — and get to know that market in turn.
  • Explain how a product or service works.
  • Interview experts and share their knowledge with your audience.
  • Answer questions about your area of expertise.

Teleseminars can help your business by:

  • Get to know your audience. Being able to interact with your audience in real time allows an unprecedented level of market research, right in the moment.
  • Establish yourself. You can produce content that SHOWS your expertise to the people attending. They can “see and hear” what you know.
  • Build your list. Teleseminars are popular ways to introduce yourself to a new market. It’s easy to invite people to your free events — and as they sign up, they become part of your list.
  • Create trust. Trust is crucial when you want to do business online. And one of the best ways to build trust with your audience is to interact with them directly. As they hear your voice live on the call — and as they ask questions and get answers right then and there — you become “real” to them and they’ll be able to bond with you. This is something that’s much harder to accomplish through sales letters and emails.
  • Sell more. By presenting a sales presentation over the phone, you offer much more interactivity and a stronger personal connection than you can through a website or direct mail piece. People have seen a small piece of it and know what they will receive when they buy.
  • Create products. The calls themselves can be turned into products or classes. You can sell access to your live events, or you can record them and sell them later as CDs or audio downloads.

If you have enough experience to start a business, you have enough experience to produce and host a teleseminar. There are certain things you need to produce and host a teleseminar, but once setup they are an easy way to deliver content and connect with people interested in your product or service.

Think of different ways you can use a teleseminar to boost your business. The more inventive and interactive, the more people are interested and learn. They are one of the best ways I know to build the Know, Like and Trust factor with prospective clients.

What is holding you back from hosting your own? If you have a roadblock, ask me for a little advice – we help clients with these all the time and can most likely help you get over that roadblock and get your teleseminar ready to roll!

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Email Auto Responders: One Person’s Opinion

 
 
 
Email Auto Responders 200x300 Email Auto Responders: One Persons OpinionOkay… so we have come to the day where I may have a little rant. It happens once in a while so bear with me. icon smile Email Auto Responders: One Persons Opinion

I have experienced something over the past few months that continues to annoy me. My mom always taught me if you cannot say anything nice don’t say anything at all, so I thought I would write it down – maybe my opinion is not the majority and if that is the case – you all can tell me so and I will stop being annoyed and accept it.

Auto Email Replies…

I am not referring to email marketing but those auto replies some business owners setup that come back as a reply for every single email they receive. Or maybe not every one, but for the ones where they are contacted via their website contact page.

You know the type I mean :

XXX thanks you for your message. This email is checked at least twice a day at 8am and 8pm, we will reply to your email as soon as possible.
Sincerely,

OR how about:

Your email has been sent to my account. I will respond to it as soon as possible, but please do not hesitate to call me at XXX if you don’t hear from me soon.

Even better:

Thank you for your email, I will respond to it as soon as possible, in the meantime you can Like us on Facebook.

This one tells a life story:

I am leaving Thursday morning for my annual Conference in Chicago. I won’t be available on 4/13/12 and 4/14/12 as I’m using this time to focus on my business. I will be back in my office on Monday 4/17/12. If you need something done before I leave on 4/13/12, please get back to me prior to the end of the day on Monday, 4/10/12.

Even this seemingly simple one is also on my list:

Thanks for your email, your message is important to me and will be answered shortly.

 

Now…maybe it is me but I find these annoying and amusing at the same time.

My reasons for this are very mixed as well, but primarily come in about what I feel these emails are telling me about the business owner who set them up and to whom I have sent an email.

  1. You are in business, and are telling me you only check your email every 12 hours!!!
  2. I know my email was sent, I emailed it and guess what, if I did email it – it is because I don’t want to call you. Besides …what does ‘soon’ mean?
  3. Like you on Facebook? I have emailed for a reason and that most certainly is not it.
  4. Don’t even get me going on this one… I need a calculator to figure it out.
  5. If my message is so important to you, then answer it for real, is all I keep thinking.

Truly what I feel happens with these auto reply messages is that the real message that goes back out is: I am very busy, too busy to directly reply so in the meantime I will have this auto response go out so you know I am busy and that my reply is coming. The added fun comes in how they are all worded.

 
It is like the thank you card for the gift, that gets acknowledged with a thank you card, prompting another thank you card – it can turn into a neve ending loop.  Imagine what would happen if one email gets sent and gets an auto reply, to which someone has now set-up an auto reply. Yikes, the two emails could shut down entire systems sending the notes back and forth.

 
Overall I think people understand these days that immediate responses do not happen with email. The world is filled with people who are more than overwhlemed with email and many are getting help to manage it or setting time aside each day to deal with it in order to stay productive. Few people in this day and age will expect an immediate response - if they do, you can expect to get a phone call, skype message or a text not an email.

 
We all get there are email issues in everyone’s inbox – and boundaries are a reality now.

 
If you plan to use a tool like these auto replies, really think about what message your are sending – it may turn out to be very different than your intended goal of the auto reply. You may find that by the time you do check your email at 8pm, the person who sent it was so annoyed at your auto reply they have moved on and emailed someone else.

 
My opinion??? STOP IT!

 
You can keep them coming because I enjoy them and they also can inspire some of my blog posts… but you will not see me setting one up and depending on why I sent you an email – you may also never hear back from me after sending an auto reply. 

Sooo… what’s your opinion? Love ‘em, Hate ‘em… Don’t Care? What say you?

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Volunteer Work Can be a Boost for your Business

 Volunteer Work Can be a Boost for your BusinessAnyone who has heard me talk knows that, after working for a Bank for years, I quit after having my third child. The cost of childcare for 3 kids under 4 was not worth what I netted after paying for work-related expenses and childcare costs. I would have been working 80 hours every two weeks to pay someone $150 – I really would not have been earning anything.

Then, 7 years later, I found myself reentering the workforce and applying for a job. Many people said to me “Aren’t you worried you have a gap of 7 years on your resume?”

GAP? Are you kidding me? I had been volunteering (practically full-time) with my kid’s schools and other activities during that entire time – either as a member or even having been President for a couple organizations.

During this time, I honed many skills that had been building over the years in the bank – communication using newsletters and email, marketing via flyers and brochures, the power of a website and how to build them and manage them, teamwork as part of fundraising committees, and making all of these parts work to build interest, memberships, volunteers, and raising money for certain groups. I was managing budgets, creating marketing plans, organizing people, events, committees, doing a lot of networking, public speaking, and the list goes on.

During my years of intense volunteering, I helped three schools raise almost $150,000, assisted in building up membership in a declining minor baseball club by over 200%, created a networking group that continued on for years after, met many people and contacts, and received several volunteer awards/citations for myself and also on behalf of the associations.

So, when people worry about the GAP, I say I had no gap.

When I look back at it all from a point of view of “What skills did I learn and develop as a volunteer?” some of the ones noted above are key. When you look at it that way, it places a very different light on things. All those skills I developed or practiced are ones I use daily in my business today.

Volunteering is the backbone of our society – wherever you live this is true I am sure, and volunteering can be a boost to your business when you look at what skills you are using and developing, the networking and people you meet as well as the big one – what you are giving back to society by your volunteer work.

Because my business keeps me hopping, I try to do volunteer work that I am interested in, but that also fits into my schedule. In some cases, I volunteer virtually. It works for me!

Recently, I was nominated to be on the Board of IVAA (International Virtual Assistants Association). I accepted, was elected and have now been asked to be the “Marketing Director” for the next year.

Will this volunteer job boost my business?

Sure it will! It may be a time and work investment, but I will also continue to develop new skills that I will bring to my business and also will get to network with a large audience of people – making new contacts and connections along the way. My main goal will be to promote IVAA and what it stands for but, as people meet me, they will also learn about me and my business.

Because of the way I looked at, and promoted my experience, I have never felt I had a gap in my résumé – in fact, I feel it helped build the skills to open my business and my volunteering continues to be a plus to my business as well.

Has volunteering made a difference for your business? Please share your experience with me on Facebook.

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